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Account Management

Managing your account, settings, and subscription

📄 7 articles

All Articles

Account Verification (KYC)

Verify your identity to unlock withdrawals. What documents you need, how to submit on the web or in the iOS app, and how to fix a rejected submission.

👁️ 47,101
⏱️ 4 min read
👍 162

How to Upgrade or Change Your Plan

Step-by-step guide to upgrading, downgrading, or managing your InterSpace Distribution subscription plan.

👁️ 22,490
⏱️ 3 min read
👍 21

How to Change Your Email Address or Password

You can update your login email address or password at any time from your Account Settings. Here is how.

👁️ 22,399
⏱️ 2 min read
👍 68

How to Update Your Profile and Settings

A guide to updating your artist profile, display name, email address, and account preferences on InterSpace Distribution.

👁️ 21,377
⏱️ 3 min read
👍 89

How to Submit and Track a Support Ticket

Need help from the InterSpace Distribution team? Learn how to submit a support ticket and track its progress.

👁️ 15,343
⏱️ 4 min read
👍 125

How to Delete Your InterSpace Account and Take Down Your Catalog

Closing your account and removing your music are two separate actions. Here is the right order to do them so nothing is left behind on streaming platforms.

👁️ 13,609
⏱️ min read
👍 36

What Happens to My Music If My Subscription Lapses

Worried you will lose your uploaded songs if you do not renew? Here is what changes — and what stays exactly as it is — when a paid plan ends.

👁️ 12,825
⏱️ min read
👍 55