InterSpace help centre

Find your answer. Or talk to a person.

Guides for releasing your music, getting paid and protecting your catalogue. Search the help centre, or open a ticket and someone on the support team replies by email.

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  • 177 articles
  • 15 topics
  • Most tickets answered within one business day
Browse by topic15 topics

Getting Started

Everything you need to know to get started with our platform

15 articles

Music Distribution

Learn about distributing your music to streaming platforms

39 articles

Royalties & Payments

Understanding royalty payments and revenue tracking

20 articles

Copyright & Legal

Copyright claims, Content ID, and legal matters

19 articles

SmartLink & Pre-Saves

Creating and managing SmartLinks and pre-save campaigns

8 articles

Account Management

Managing your account, settings, and subscription

9 articles

Troubleshooting

Common issues and how to resolve them

17 articles

Music Marketing

We market the release to fit the goal of the artist

7 articles

Metadata & Release Requirements

Guides and answers for Metadata & Release Requirements.

8 articles

Artist Verification & Platform Profiles

Guides and answers for Artist Verification & Platform Profiles.

16 articles

Bio Links

Create and manage your artist bio link — a personalised link-in-bio page that puts all your music, socials, and content in one place.

3 articles

Pre-Save Campaigns

Set up Spotify and Apple Music pre-save campaigns to build early momentum before your release drops.

4 articles

Fan Management & Analytics

Understand and grow your audience — collect fan emails, track link performance, and act on real data.

2 articles

Label & Multi-Artist Tools

Manage a roster, distribute for multiple artists, and use InterSpace label-tier features.

3 articles

YouTube Multi-Channel Network (MCN)

Everything about the InterSpace YouTube MCN — how to join, benefits, monetisation, and channel management

7 articles
Most read

What people ask us most.

The guides artists and labels open most, ranked by views and helpful votes.

  1. 01
    Bio Links · 2 min read

    Bio Link Analytics — Understanding Your Audience

    Your Bio Link analytics show you exactly who is visiting your page, which links they click, and where they come from.

  2. 02
    Copyright & Legal · 3 min read

    What Is a Derivative Work?

    A derivative work is a new creation based on an existing copyrighted work, such as a remix, arrangement, or adaptation. Learn when you need permission.

  3. 03
    Royalties & Payments · 2 min read

    Neighboring Rights Royalties: What They Are and How to Collect Them

    Neighboring rights are performance royalties earned when your master recording is played on radio, TV, or in public spaces. Here is how InterSpace helps you collect them.

  4. 04
    Music Distribution · 4 min read

    Music Video Technical Specifications and Content Policy

    Required audio and video specs, content rules, and file delivery options for submitting a music video through InterSpace.

  5. 05
    Music Distribution · 1 min read

    Track Count Limit

    Tracks on any album are not to exceed 50.

  6. 06
    Music Distribution · 3 min read

    What Is a Waterfall Release Strategy?

    A waterfall release rolls out singles one by one, then bundles them into an EP or album to build momentum. Here is how to plan one with InterSpace.

Still stuck?

Talk to a person.

Open a ticket with your release title or link. A person on the support team reads it and replies by email, usually within one business day.

Submit a ticket Email support