Results for Content ID.
My Paid Plan Is Still Showing as Free After Purchase
If your account still shows the Free plan after you paid to upgrade, here are the quick checks that resolve it, and when to contact support.
I Cannot Log In to My InterSpace Account
If you are having trouble logging in, here are the most common causes and how to fix them quickly.
My Release Was Flagged or Taken Down for Artificial Streaming
If a store detected fraudulent streams on your release, here is what it means and the steps to take.
My Release Was Paused for an Audio Fingerprint / Content Match
Got a notification that your audio may have been uploaded before, or a "song mismatch" flag? Here is why it happens and how to prove ownership and clear it.
Why Was My Release Rejected?
Common reasons why releases are rejected during the QC review process and how to fix each issue.
My Music Is Not Showing on Spotify or Apple Music
If your approved release is not appearing on Spotify, Apple Music, or other platforms, here are the steps to investigate and resolve it.
My Release Is Approved but Not Live Yet — DSP Delivery Windows
Approval is only phase one. After your release passes review it still has to be delivered to and processed by each store — here is how long that takes and when to worry.
What Is Artificial (Fake) Streaming and Why Is It Dangerous?
Artificial streaming means using bots or paid services to inflate play counts. It can get your music removed and your royalties withheld. Here is what to avoid.
Ask the support team.
Open a ticket with your release title or link. A person replies by email, usually within one business day.