When you sign up or reset your password, InterSpace sends a verification email from noreply@interspacemusic.com. If it does not arrive, it is almost always a delivery or spam-filtering issue, and the steps below usually fix it.
First, Try These Steps
- Check your spam or junk folder. Our email often lands there. Add noreply@interspacemusic.com to your contacts or safe-senders list so future messages reach your inbox.
- Wait a couple of minutes. Delivery is usually instant but can occasionally be delayed.
- Resend the email. Use the resend option on the verification or password-reset page, then check again.
- Search your whole mailbox for "InterSpace" in case a filter moved it to another folder or tab.
Using Outlook, Hotmail, or Live?
Microsoft inboxes (addresses ending in @outlook.com, @hotmail.com, or @live.com) filter automated email very aggressively. They sometimes delay or silently block verification messages even when everything is correct on our side. If you use one of these and the email still does not arrive after the steps above:
- Double-check the junk folder and the focused or "Other" inbox tabs.
- The quickest fix is to sign up with a different provider such as Gmail, which delivers our email reliably.
Already Registered With an Address That Cannot Receive Our Email?
If your account is already tied to an address that is not receiving our messages and you cannot get in, contact support at the Help Desk. Provide your account details and the team can help you verify your account or update your email address.
For other login problems, see I Cannot Log In to My InterSpace Account and How to Change Your Email Address or Password.