/* ============================================
   RAYNAUI SUPPORT HELP CENTER - MASTER STYLES
   Industry Standard Design System
   ============================================ */

/* ── CSS RESET ── */
*,*::before,*::after{
  margin:0;
  padding:0;
  box-sizing:border-box;
}

/* ── CSS VARIABLES ── */
:root{
  --bg:#f5f3f0;
  --card-bg:#ffffff;
  --text-primary:#1a1a1a;
  --text-secondary:#6b6b6b;
  --text-muted:#999;
  --accent:#e8734a;
  --border:#eaeaea;
  --radius:16px;
  --shadow:0 1px 3px rgba(0,0,0,.04), 0 4px 12px rgba(0,0,0,.04);
}

/* ── BASE STYLES ── */
html{
  font-size:16px;
  scroll-behavior:smooth;
}

body{
  font-family:'DM Sans',system-ui,sans-serif;
  background:var(--bg);
  color:var(--text-primary);
  min-height:100vh;
  -webkit-font-smoothing:antialiased;
}

/* ── HEADER ── */
.header{
  background:var(--card-bg);
  border-bottom:1px solid var(--border);
  position:sticky;
  top:0;
  z-index:100;
}

.header__inner{
  max-width:1400px;
  margin:0 auto;
  padding:0 60px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  height:72px;
}

.header__left{
  display:flex;
  align-items:center;
  gap:20px;
}

.header__logo{
  display:flex;
  align-items:center;
  gap:12px;
  text-decoration:none;
  color:var(--text-primary);
}

.header__logo-icon{
  width:36px;
  height:36px;

  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:#fff;
}

.header__logo-text{
  font-size:1.25rem;
  font-weight:700;
}

.header__title{
  font-size:1.5rem;
  font-weight:700;
}

.header__count{
  padding:4px 12px;
  background:rgba(232,115,74,.1);
  color:var(--accent);
  border-radius:6px;
  font-size:0.9rem;
  font-weight:600;
}

.header__back{
  display:inline-flex;
  align-items:center;
  gap:8px;
  padding:8px 16px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
  text-decoration:none;
  transition:all .2s;
  cursor:pointer;
}

.header__back:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.header__nav{
  display:flex;
  gap:8px;
}

.nav-link{
  padding:8px 16px;
  color:var(--text-secondary);
  text-decoration:none;
  font-weight:500;
  font-size:0.95rem;
  border-radius:8px;
  transition:all .2s;
  position:relative;
}

.nav-link:hover{
  background:rgba(232,115,74,.08);
  color:var(--accent);
}

.nav-link.active{
  background:rgba(232,115,74,.1);
  color:var(--accent);
}

.nav-link.active::before{
  content:'';
  position:absolute;
  left:0;
  top:0;
  bottom:0;
  width:3px;
  background:var(--accent);
}

.nav-link__badge{
  margin-left:auto;
  padding:2px 8px;
  background:#eef2ff;
  color:#4f46e5;
  border-radius:4px;
  font-size:0.75rem;
  font-weight:600;
}

.header__actions{
  display:flex;
  align-items:center;
  gap:12px;
}

.header__btn{
  padding:8px 16px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  transition:all .2s;
  display:inline-flex;
  align-items:center;
  gap:6px;
}

.header__btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.header__btn--primary{
  background:var(--accent);
  border-color:var(--accent);
  color:#fff;
}

.header__btn--primary:hover{
  background:#d66639;
  border-color:#d66639;
}

.header__user{
  display:flex;
  align-items:center;
  gap:16px;
}

.header__notifications{
  position:relative;
  width:40px;
  height:40px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  transition:all .2s;
  color:var(--text-secondary);
}

.header__notifications:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.notification-badge{
  position:absolute;
  top:-4px;
  right:-4px;
  min-width:18px;
  height:18px;
  padding:0 4px;
  background:var(--accent);
  border-radius:50%;
  font-size:0.7rem;
  font-weight:600;
  color:#fff;
  display:flex;
  align-items:center;
  justify-content:center;
}

/* ── NOTIFICATION PANEL ─────────────────────────────────────────── */
.notif-wrapper{ position:relative; }



.notif-panel{
  display:flex;
  visibility:hidden;
   pointer-events:none;
  flex-direction:column;
  position:absolute;
  right:-8px;
  top:calc(100% + 10px);
  width:420px;
  max-height:580px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:14px;
  box-shadow:
    0 12px 48px rgba(0,0,0,.10),
    0 4px 16px rgba(0,0,0,.06),
    0 0 0 1px rgba(0,0,0,.02);
  z-index:9999;
  overflow:hidden;
  opacity:0;
  transform:translateY(-6px);
  transition:opacity .2s ease, transform .2s ease;
  font-family:'DM Sans', -apple-system, BlinkMacSystemFont, sans-serif;
}
.notif-panel.open{
opacity:1; visibility:visible; pointer-events:auto; 
}
.notif-panel--admin{
  right:-12px;
}

/* Arrow pointer */
.notif-panel::before{
  content:'';
  position:absolute;
  top:-6px;
  right:20px;
  width:12px;
  height:12px;
  background:var(--card-bg);
  border-top:1px solid var(--border);
  border-left:1px solid var(--border);
  transform:rotate(45deg);
  z-index:1;
}
.notif-panel--admin::before{
  right:52px;
}

.notif-panel__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:18px 20px 14px;
  border-bottom:1px solid var(--border);
}
.notif-panel__title{
  font-size:1rem;
  font-weight:700;
  color:var(--text-primary);
  margin:0;
  letter-spacing:-0.01em;
}
.notif-panel__actions{
  display:flex;
  gap:4px;
}
.notif-panel__action-btn{
  width:32px;
  height:32px;
  border:none;
  background:transparent;
  border-radius:8px;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--text-secondary);
  transition:all .15s;
  font-family:inherit;
}
.notif-panel__action-btn:hover{
  background:var(--bg);
  color:var(--accent);
}

/* Tabs */
.notif-panel__tabs{
  display:flex;
  gap:2px;
  padding:10px 16px;
  border-bottom:1px solid var(--border);
  background:var(--bg);
}
.notif-tab{
  padding:6px 14px;
  border:none;
  background:transparent;
  border-radius:8px;
  font-size:0.8rem;
  font-weight:600;
  font-family:inherit;
  color:var(--text-muted);
  cursor:pointer;
  transition:all .15s;
  white-space:nowrap;
}
.notif-tab:hover{
  background:var(--card-bg);
  color:var(--text-primary);
}
.notif-tab.active{
  background:var(--card-bg);
  color:var(--accent);
  box-shadow:0 1px 3px rgba(0,0,0,.06);
}

/* Notification List */
.notif-panel__list{
  flex:1;
  overflow-y:auto;
  max-height:380px;
  overscroll-behavior:contain;
}
.notif-panel__list::-webkit-scrollbar{
  width:5px;
}
.notif-panel__list::-webkit-scrollbar-track{
  background:transparent;
}
.notif-panel__list::-webkit-scrollbar-thumb{
  background:var(--border);
  border-radius:10px;
}
.notif-panel__list::-webkit-scrollbar-thumb:hover{
  background:var(--text-muted);
}

/* Empty / Loading state */
.notif-panel__empty{
  display:flex;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  padding:48px 24px;
  color:var(--text-muted);
  gap:12px;
}
.notif-panel__empty svg{
  opacity:0.35;
}
.notif-panel__empty p{
  margin:0;
  font-size:0.88rem;
  font-weight:500;
  color:var(--text-muted);
}
.notif-panel__loading{
  display:flex;
  align-items:center;
  justify-content:center;
  gap:10px;
  padding:40px 20px;
  color:var(--text-muted);
  font-size:0.85rem;
}
.notif-spinner{
  width:18px;
  height:18px;
  border:2px solid var(--border);
  border-top-color:var(--accent);
  border-radius:50%;
  animation:notifSpin .6s linear infinite;
}
@keyframes notifSpin{
  to{ transform:rotate(360deg); }
}

/* Single Notification Item */
.notif-item{
  display:flex;
  align-items:flex-start;
  gap:12px;
  padding:14px 18px;
  cursor:pointer;
  transition:background .12s;
  border-bottom:1px solid var(--border);
  position:relative;
}
.notif-item:last-child{
  border-bottom:none;
}
.notif-item:hover{
  background:var(--bg);
}
.notif-item--unread{
  background:rgba(232,115,74,.035);
}
.notif-item--unread::before{
  content:'';
  position:absolute;
  left:0;
  top:0;
  bottom:0;
  width:3px;
  background:var(--accent);
  border-radius:0 2px 2px 0;
}
.notif-item__icon{
  width:38px;
  height:38px;
  min-width:38px;
  border-radius:10px;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-shrink:0;
  margin-top:1px;
}
.notif-item__icon svg{
  width:18px;
  height:18px;
}
.notif-item__content{
  flex:1;
  min-width:0;
}
.notif-item__title{
  font-size:0.85rem;
  font-weight:600;
  color:var(--text-primary);
  line-height:1.35;
  margin-bottom:2px;
  display:-webkit-box;
  -webkit-line-clamp:1;
  -webkit-box-orient:vertical;
  overflow:hidden;
}
.notif-item--unread .notif-item__title{
  font-weight:700;
  color:#1a1a1a;
}
.notif-item__message{
  font-size:0.8rem;
  color:var(--text-secondary);
  line-height:1.4;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
  max-width:260px;
}
.notif-item__time{
  font-size:0.72rem;
  color:var(--text-muted);
  margin-top:4px;
  font-weight:500;
}
.notif-item__actions{
  display:flex;
  gap:2px;
  align-items:center;
  opacity:0;
  transition:opacity .12s;
  flex-shrink:0;
  margin-top:2px;
}
.notif-item:hover .notif-item__actions{
  opacity:1;
}
.notif-item__mark-btn,
.notif-item__delete-btn{
  width:26px;
  height:26px;
  border:none;
  background:transparent;
  border-radius:6px;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--text-muted);
  transition:all .12s;
  font-family:inherit;
}
.notif-item__mark-btn:hover{
  background:#dcfce7;
  color:#16a34a;
}
.notif-item__delete-btn:hover{
  background:#fee2e2;
  color:#dc2626;
}

/* Footer */
.notif-panel__footer{
  padding:12px 20px;
  border-top:1px solid var(--border);
  text-align:center;
  background:var(--card-bg);
}
.notif-panel__view-all{
  font-size:0.84rem;
  font-weight:600;
  color:var(--accent);
  text-decoration:none;
  transition:opacity .15s;
  letter-spacing:-0.01em;
}
.notif-panel__view-all:hover{
  opacity:0.75;
  text-decoration:underline;
}

/* Badge pulse animation */
.notif-badge-pulse{
  animation:badgePulse .6s ease;
}
@keyframes badgePulse{
  0%{ transform:scale(1); }
  50%{ transform:scale(1.3); }
  100%{ transform:scale(1); }
}

@keyframes notifSlideOut{
  to{ opacity:0; transform:translateX(20px); height:0; padding:0 20px; overflow:hidden; }
}

/* Responsive */
@media(max-width:520px){
  .notif-panel{
    width:calc(100vw - 16px);
    right:50%;
    transform:translateX(50%) translateY(-6px);
    max-height:70vh;
  }
  .notif-panel.open{
    transform:translateX(50%) translateY(0);
  }
  .notif-panel::before{ display:none; }
  .notif-item__message{ max-width:180px; }
}

.header__avatar{
  width:40px;
  height:40px;
  border-radius:50%;
  object-fit:cover;
  border:2px solid var(--border);
  cursor:pointer;
  transition:border-color .2s;
}

.header__avatar:hover{
  border-color:var(--accent);
}

.header__search{
  position:relative;
}

.header__search-icon{
  position:absolute;
  left:14px;
  top:50%;
  transform:translateY(-50%);
  width:18px;
  height:18px;
  color:var(--text-muted);
  pointer-events:none;
}

.header__search-input{
  width:320px;
  padding:10px 14px 10px 42px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.95rem;
  color:var(--text-primary);
  transition:all .2s;
}

.header__search-input:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(232,115,74,.1);
}

/* ── SIDEBAR (Admin) ── */
.sidebar{
  width:260px;
  background:var(--card-bg);
  border-right:1px solid var(--border);
  display:flex;
  flex-direction:column;
  position:fixed;
  left:0;
  top:0;
  bottom:0;
  z-index:100;
}

.sidebar__header{
  padding:24px 20px;
  border-bottom:1px solid var(--border);
}

.sidebar__badge{
  display:inline-block;
  padding:2px 8px;
  background:rgba(232,115,74,.1);
  color:var(--accent);
  border-radius:4px;
  font-size:0.7rem;
  font-weight:700;
  text-transform:uppercase;
  letter-spacing:0.5px;
  margin-left:auto;
}

.sidebar__nav{
  flex:1;
  overflow-y:auto;
  padding:20px 0;
}

.nav-section{
  margin-bottom:24px;
}

.nav-section__title{
  font-size:0.75rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.5px;
  color:var(--text-muted);
  padding:0 20px;
  margin-bottom:8px;
}

.sidebar__footer{
  padding:20px;
  border-top:1px solid var(--border);
}

.sidebar__user{
  display:flex;
  align-items:center;
  gap:12px;
}

.sidebar__avatar{
  width:40px;
  height:40px;
  border-radius:50%;
  object-fit:cover;
}

.sidebar__user-name{
  font-weight:600;
  font-size:0.95rem;
}

.sidebar__user-role{
  font-size:0.85rem;
  color:var(--text-muted);
}

/* ── TOPBAR (Admin) ── */
.topbar{
  background:var(--card-bg);
  border-bottom:1px solid var(--border);
  padding:0 40px;
  height:72px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  position:sticky;
  top:0;
  z-index:90;
}

.topbar__left{
  display:flex;
  align-items:center;
  gap:20px;
}

.topbar__title{
  font-size:1.5rem;
  font-weight:700;
}

.topbar__actions{
  display:flex;
  align-items:center;
  gap:12px;
}

.topbar__search{
  position:relative;
}

.topbar__search-icon{
  position:absolute;
  left:14px;
  top:50%;
  transform:translateY(-50%);
  width:18px;
  height:18px;
  color:var(--text-muted);
  pointer-events:none;
}

.topbar__search-input{
  width:320px;
  padding:10px 14px 10px 42px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.95rem;
  color:var(--text-primary);
  transition:all .2s;
}

.topbar__search-input:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(232,115,74,.1);
}

/* ── MAIN LAYOUT ── */
.main{
  flex:1;
  margin-left:260px;
}

/* ── CONTAINERS ── */
.container{
  max-width:1400px;
  margin:0 auto;
  padding:40px 60px 80px;
}

.main-container{
  max-width:1280px;
  margin:0 auto;
  padding:60px 60px 80px;
}

.article-container{
  max-width:1280px;
  margin:0 auto;
  padding:40px 60px 80px;
  display:grid;
  grid-template-columns:1fr 280px;
  gap:60px;
}

.faq-container{
  max-width:920px;
  margin:0 auto;
  padding:60px 60px 80px;
}

/* ── BREADCRUMB ── */
.breadcrumb{
  padding:24px 60px 0;
  display:flex;
  align-items:center;
  gap:8px;
  font-size:0.9rem;
  color:var(--text-secondary);
}

.breadcrumb a{
  color:var(--text-secondary);
  text-decoration:none;
  transition:color .2s;
}

.breadcrumb a:hover{
  color:var(--accent);
}

.breadcrumb__sep{
  opacity:.5;
}

.breadcrumb__current{
  color:var(--text-primary);
  font-weight:500;
}

/* ── HERO SECTIONS ── */
.hero{
  position:relative;
  height:340px;
  overflow:hidden;
  display:flex;
  flex-direction:column;
  justify-content:center;
  padding:0 60px;
}

.hero__bg{
  position:absolute;
  inset:0;
  background:linear-gradient(180deg, rgba(20,20,22,.6) 0%, rgba(20,20,22,.75) 100%),
    url('https://images.unsplash.com/photo-1522071820081-009f0129c71c?w=1600&q=85') center/cover;
}

.hero__content{
  position:relative;
  z-index:2;
  max-width:720px;
}

.hero__category-icon{
  width:48px;
  height:48px;
  background:var(--accent);
  border-radius:12px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:#fff;
  margin-bottom:16px;
}

.hero__title{
  font-size:3rem;
  font-weight:700;
  color:#fff;
  margin-bottom:12px;
  line-height:1.1;
  word-break: break-word;
  overflow-wrap: break-word;
  max-width: 100%;
}

.hero__subtitle{
  font-size:1.125rem;
  color:rgba(255,255,255,.85);
  line-height:1.5;
  margin-bottom:28px;
  word-break: break-word;
  overflow-wrap: break-word;
}

.hero__stats{
  display:flex;
  gap:24px;
  margin-top:20px;
  font-size:0.9rem;
  color:rgba(255,255,255,.7);
}

.hero__stat{
  display:flex;
  align-items:center;
  gap:6px;
}

.hero__stat svg{
  opacity:.8;
}

.hero__search{
  position:relative;
  max-width:560px;
}

.hero__search-icon{
  position:absolute;
  left:20px;
  top:50%;
  transform:translateY(-50%);
  width:20px;
  height:20px;
  color:var(--text-muted);
  pointer-events:none;
}

.hero__search-input{
  width:100%;
  padding:16px 20px 16px 52px;
  background:rgba(255,255,255,.95);
  backdrop-filter:blur(10px);
  border:none;
  border-radius:12px;
  font-family:inherit;
  font-size:1rem;
  color:var(--text-primary);
  box-shadow:0 8px 24px rgba(0,0,0,.12);
  transition:all .3s;
}

.hero__search-input::placeholder{
  color:var(--text-muted);
}

.hero__search-input:focus{
  outline:none;
  box-shadow:0 8px 32px rgba(0,0,0,.16);
}

/* ── SEARCH BAR (Home) ── */
.search-bar{
  position:relative;
  max-width:640px;
  width:100%;
}

.search-bar__icon{
  position:absolute;
  left:20px;
  top:50%;
  transform:translateY(-50%);
  color:rgba(255,255,255,.5);
  width:22px;
  height:22px;
}

.search-bar__input{
  width:100%;
  padding:16px 20px 16px 54px;
  border:none;
  border-radius:12px;
  background:rgba(255,255,255,.12);
  backdrop-filter:blur(12px);
  -webkit-backdrop-filter:blur(12px);
  color:#fff;
  font-size:.95rem;
  font-family:inherit;
  outline:none;
  transition:background .2s;
}

.search-bar__input::placeholder{
  color:rgba(255,255,255,.5);
}

.search-bar__input:focus{
  background:rgba(255,255,255,.18);
}

/* ── SEARCH BOX (Filters) ── */
.search-box{
  position:relative;
  flex:1;
  min-width:280px;
}

.search-box__icon{
  position:absolute;
  left:14px;
  top:50%;
  transform:translateY(-50%);
  width:18px;
  height:18px;
  color:var(--text-muted);
  pointer-events:none;
}

.search-box__input{
  width:100%;
  padding:10px 14px 10px 42px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.95rem;
  color:var(--text-primary);
  transition:all .2s;
}

.search-box__input:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(232,115,74,.1);
}

/* ── PAGE HEADER ── */
.page-header{
  margin-bottom:32px;
}

.page-header__top{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:8px;
}

.page-title{
  font-size:2rem;
  font-weight:700;
}

.page-subtitle{
  font-size:1.05rem;
  color:var(--text-secondary);
  margin-top:4px;
}

.page-header__actions{
  display:flex;
  gap:12px;
}

/* ── BUTTONS ── */
.btn{
  padding:10px 20px;
  border-radius:8px;
  font-family:inherit;
  font-size:0.95rem;
  font-weight:500;
  cursor:pointer;
  transition:all .2s;
  display:inline-flex;
  align-items:center;
  gap:8px;
  border:none;
  text-decoration:none;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}

.btn--primary{
  background:var(--accent);
  color:#fff;
}

.btn--primary:hover{
  background:#d66639;
  transform:translateY(-1px);
  box-shadow:0 4px 12px rgba(232,115,74,.3);
}

.btn--secondary{
  background:transparent;
  border:1px solid var(--border);
  color:var(--text-primary);
}

.btn--secondary:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.btn--danger{
  background:#cf222e;
  color:#fff;
  border:none;
}

.btn--danger:hover{
  background:#b91c1c;
  transform:translateY(-1px);
  box-shadow:0 4px 12px rgba(207,34,46,.3);
}

.icon-btn{
  width:40px;
  height:40px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  color:var(--text-secondary);
  transition:all .2s;
  position:relative;
}

.icon-btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.icon-btn__badge{
  position:absolute;
  top:-4px;
  right:-4px;
  width:18px;
  height:18px;
  background:var(--accent);
  border-radius:50%;
  font-size:0.7rem;
  font-weight:600;
  color:#fff;
  display:flex;
  align-items:center;
  justify-content:center;
}

.tool-btn{
  width:36px;
  height:36px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:6px;
  display:flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  color:var(--text-secondary);
  transition:all .2s;
}

.tool-btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.bulk-btn{
  padding:8px 16px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  cursor:pointer;
  transition:all .2s;
  display:flex;
  align-items:center;
  gap:6px;
}

.bulk-btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.photo-btn{
  padding:8px 18px;
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  cursor:pointer;
  transition:all .2s;
  border:none;
  text-align:left;
}

.photo-btn--primary{
  background:var(--accent);
  color:#fff;
}

.photo-btn--primary:hover{
  background:#d66639;
}

.photo-btn--secondary{
  background:transparent;
  color:var(--text-secondary);
}

.photo-btn--secondary:hover{
  color:#cf222e;
}

.sidebar-btn{
  width:100%;
  padding:10px 16px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-primary);
  cursor:pointer;
  transition:all .2s;
  display:flex;
  align-items:center;
  justify-content:center;
  gap:8px;
}

.sidebar-btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

/* ── ALERTS & NOTIFICATIONS ── */
.alert{
  padding:16px 20px;
  border-radius:12px;
  font-size:0.95rem;
  line-height:1.6;
  border:1px solid;
  animation:slideIn 0.3s ease;
}

@keyframes slideIn{
  from{
    opacity:0;
    transform:translateY(-10px);
  }
  to{
    opacity:1;
    transform:translateY(0);
  }
}

.alert--success{
  background:#f0fdf4;
  border-color:#86efac;
  color:#166534;
}

.alert--error{
  background:#fef2f2;
  border-color:#fca5a5;
  color:#991b1b;
}

.alert--warning{
  background:#fffbeb;
  border-color:#fcd34d;
  color:#92400e;
}

.alert--info{
  background:#eff6ff;
  border-color:#93c5fd;
  color:#1e40af;
}

.alert a{
  color:inherit;
  font-weight:600;
  text-decoration:underline;
}

.alert ul{
  margin:0;
}

.alert ul li{
  margin-bottom:4px;
}

.alert ul li:last-child{
  margin-bottom:0;
}

/* ── FILTERS & SORTING ── */
.filters-bar{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:24px;
  box-shadow:var(--shadow);
  margin-bottom:24px;
  display:flex;
  gap:16px;
  flex-wrap:wrap;
  align-items:center;
}

.filters-bar--border{
  background:var(--card-bg);
  border-bottom:1px solid var(--border);
  padding:20px 40px;
  display:flex;
  gap:16px;
  flex-wrap:wrap;
  align-items:center;
}

.filter-group{
  display:flex;
  gap:8px;
  align-items:center;
}

.filter-label{
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
}

.filter-btn{
  padding:8px 16px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  transition:all .2s;
  white-space:nowrap;
}

.filter-btn:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.filter-btn.active{
  background:var(--accent);
  border-color:var(--accent);
  color:#fff;
}

.filter-select{
  padding:8px 14px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  min-width:140px;
}

/* ── CATEGORY TABS ── */
.category-tabs{
  display:flex;
  gap:12px;
  margin-bottom:40px;
  overflow-x:auto;
  padding-bottom:4px;
}

.category-tab{
  padding:10px 20px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:24px;
  font-family:inherit;
  font-size:0.95rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  transition:all .2s;
  white-space:nowrap;
  flex-shrink:0;
}

.category-tab:hover{
  border-color:var(--accent);
  color:var(--accent);
}

.category-tab.active{
  background:var(--accent);
  border-color:var(--accent);
  color:#fff;
}

/* ── BULK ACTIONS BAR ── */
.bulk-actions{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-bottom:1px solid #fecdd3;
  padding:16px 40px;
  display:none;
  align-items:center;
  justify-content:space-between;
}

.bulk-actions.active{
  display:flex;
}

.bulk-actions__info{
  font-weight:600;
  color:var(--accent);
}

.bulk-actions__buttons{
  display:flex;
  gap:12px;
}

/* ── STATS GRID ── */
.stats-grid{
  display:grid;
  grid-template-columns:repeat(4,1fr);
  gap:20px;
  margin-bottom:32px;
}

.stat-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:24px;
  box-shadow:var(--shadow);
  position:relative;
  overflow:hidden;
  opacity:0;
  transform:translateY(12px);
  animation:fadeUp .4s ease forwards;
}

.stat-card:nth-child(1){animation-delay:.05s}
.stat-card:nth-child(2){animation-delay:.10s}
.stat-card:nth-child(3){animation-delay:.15s}
.stat-card:nth-child(4){animation-delay:.20s}

.stat-card::before{
  content:'';
  position:absolute;
  top:0;
  left:0;
  right:0;
  height:3px;
  background:var(--accent);
}

.stat-card--blue::before{
  background:#4f46e5;
}

.stat-card--green::before{
  background:#1a7f37;
}

.stat-card--purple::before{
  background:#7c3aed;
}

.stat-card__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:16px;
}

.stat-card__label{
  font-size:0.9rem;
  color:var(--text-secondary);
  font-weight:500;
}

.stat-card__icon{
  width:36px;
  height:36px;
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
}

.stat-card__icon--orange{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  color:var(--accent);
}

.stat-card__icon--blue{
  background:linear-gradient(135deg, #eef2ff 0%, #e0e7ff 100%);
  color:#4f46e5;
}

.stat-card__icon--green{
  background:linear-gradient(135deg, #e8f7ed 0%, #d1f4e0 100%);
  color:#1a7f37;
}

.stat-card__icon--purple{
  background:linear-gradient(135deg, #f3e8ff 0%, #e9d5ff 100%);
  color:#7c3aed;
}

.stat-card__value{
  font-size:2rem;
  font-weight:700;
  margin-bottom:8px;
}

.stat-card__change{
  font-size:0.85rem;
  display:flex;
  align-items:center;
  gap:4px;
}

.stat-card__change--positive{
  color:#1a7f37;
}

.stat-card__change--negative{
  color:#cf222e;
}

.stat-card__change--neutral{
  color:var(--text-muted);
}

/* ── CARDS & GRIDS (Home) ── */
.categories{
  max-width:1100px;
  margin:-40px auto 60px;
  padding:0 32px;
  position:relative;
  z-index:2;
}

.grid{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:20px;
}

.card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px 26px 24px;
  box-shadow:var(--shadow);
  border:1px solid var(--border);
  display:flex;
  flex-direction:column;
  gap:14px;
  transition:transform .22s ease, box-shadow .22s ease;
  cursor:pointer;
  opacity:0;
  transform:translateY(18px);
  animation:fadeUp .5s ease forwards;
}

.card:nth-child(1){animation-delay:.08s}
.card:nth-child(2){animation-delay:.14s}
.card:nth-child(3){animation-delay:.20s}
.card:nth-child(4){animation-delay:.26s}
.card:nth-child(5){animation-delay:.32s}
.card:nth-child(6){animation-delay:.38s}

.card:hover{
  transform:translateY(-3px);
  box-shadow:0 6px 24px rgba(0,0,0,.07);
}

.card__icon{
  width:40px;
  height:40px;
  display:flex;
  align-items:center;
  justify-content:center;
  border-radius:10px;
  font-size:1.15rem;
}

.card__icon--red{background:#fdeae4;color:#e8734a}
.card__icon--orange{background:#fef0e4;color:#e8974a}
.card__icon--green{background:#e4f5ed;color:#3daa6d}
.card__icon--blue{background:#e4edf8;color:#4a8ae8}
.card__icon--yellow{background:#fef7e4;color:#d4a230}
.card__icon--purple{background:#eee4f8;color:#8a4ae8}

.card__title{
  font-size:1.05rem;
  font-weight:600;
  color:var(--text-primary);
  letter-spacing:-.01em;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  word-break: break-word;
}

.card__desc{
  font-size:.875rem;
  color:var(--text-secondary);
  line-height:1.55;
  margin-top:-6px;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  word-break: break-word;
}

.card__footer{
  display:flex;
  align-items:center;
  gap:10px;
  margin-top:auto;
  padding-top:4px;
}

.avatars{
  display:flex;
  align-items:center;
}

.avatar{
  width:28px;
  height:28px;
  border-radius:50%;
  border:2px solid #fff;
  object-fit:cover;
  margin-left:-8px;
  background:#ddd;
}

.avatar:first-child{
  margin-left:0;
}

.avatar-count{
  width:28px;
  height:28px;
  border-radius:50%;
  background:var(--accent);
  color:#fff;
  font-size:.6rem;
  font-weight:600;
  display:flex;
  align-items:center;
  justify-content:center;
  margin-left:-8px;
  border:2px solid #fff;
}

.card__meta{
  font-size:.8rem;
  color:var(--text-muted);
  display:flex;
  align-items:center;
  gap:4px;
}

.card__meta span{
  white-space:nowrap;
}

.card__meta .sep{
  color:#ccc;
}

/* ── CATEGORY CARD GRID ── */
.category-grid{
  display:grid;
  grid-template-columns:repeat(3, 1fr);
  gap:16px;
  margin-bottom:32px;
  width:100%;
}

.category-card{
  padding:20px;
  border:2px solid var(--border);
  border-radius:12px;
  cursor:pointer;
  transition:all .18s ease;
  display:flex;
  align-items:flex-start;
  gap:16px;
  min-height:120px;
  background:var(--card-bg);
  position:relative;
}

.category-card:hover{
  border-color:var(--accent);
  background:rgba(232,115,74,.02);
}

/* selected styling */
.category-card.selected{
  border-color:var(--accent);
  background:rgba(232,115,74,.04);
}

.category-card__icon{
  width:48px;
  height:48px;
  border-radius:10px;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-shrink:0;
}

.category-card__icon--tech{
  background:linear-gradient(135deg, #eef2ff 0%, #e0e7ff 100%);
  color:#4f46e5;
}

.category-card__icon--billing{
  background:linear-gradient(135deg, #e8f7ed 0%, #d1f4e0 100%);
  color:#1a7f37;
}

.category-card__icon--feature{
  background:linear-gradient(135deg, #f3e8ff 0%, #e9d5ff 100%);
  color:#7c3aed;
}

.category-card__icon--bug{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  color:var(--accent);
}

.category-card__content{
  flex:1;
}

.category-card__title{
  font-weight:600;
  font-size:1.05rem;
  margin-bottom:4px;
}

.category-card__desc{
  font-size:0.9rem;
  color:var(--text-secondary);
}

.category-card__radio{
  width:20px;
  height:20px;
  border:2px solid var(--border);
  border-radius:50%;
  flex-shrink:0;
  position:relative;
  margin-top:4px;
}

.category-radio{
  position:absolute;
  opacity:0;
  pointer-events:none;
}

.category-card.selected .category-card__radio{
  border-color:var(--accent);
}

.category-card.selected .category-card__radio::after{
  content:'';
  position:absolute;
  top:50%;
  left:50%;
  transform:translate(-50%,-50%);
  width:10px;
  height:10px;
  border-radius:50%;
  background:var(--accent);
}

/* ── CONTACT METHODS ── */
.contact-methods{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:24px;
  margin-bottom:60px;
}

.contact-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:32px;
  text-align:center;
  box-shadow:var(--shadow);
  transition:all .3s ease;
  opacity:0;
  transform:translateY(12px);
  animation:fadeUp .4s ease forwards;
}

.contact-card:nth-child(1){animation-delay:.06s}
.contact-card:nth-child(2){animation-delay:.12s}
.contact-card:nth-child(3){animation-delay:.18s}

.contact-card:hover{
  transform:translateY(-4px);
  box-shadow:0 8px 24px rgba(0,0,0,.1);
}

.contact-card__icon{
  width:64px;
  height:64px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:50%;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  margin-bottom:20px;
}

.contact-card__title{
  font-size:1.25rem;
  font-weight:600;
  margin-bottom:8px;
}

.contact-card__desc{
  font-size:0.95rem;
  color:var(--text-secondary);
  line-height:1.6;
  margin-bottom:20px;
}

.contact-card__link{
  display:inline-flex;
  align-items:center;
  gap:6px;
  color:var(--accent);
  text-decoration:none;
  font-weight:500;
  font-size:0.95rem;
  transition:gap .2s;
}

.contact-card__link:hover{
  gap:10px;
}

/* ── CHART GRID ── */
.chart-grid{
  display:grid;
  grid-template-columns:2fr 1fr;
  gap:24px;
  margin-bottom:32px;
}

.chart-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  box-shadow:var(--shadow);
}

.chart-card__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:24px;
}

.chart-card__title{
  font-size:1.25rem;
  font-weight:600;
}

.chart-card__actions{
  display:flex;
  gap:8px;
}

.chart-filter{
  padding:6px 12px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:6px;
  font-family:inherit;
  font-size:0.85rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
}

.chart-filter.active{
  background:var(--accent);
  border-color:var(--accent);
  color:#fff;
}

.chart-placeholder{
  height:280px;
  background:linear-gradient(135deg, #f9fafb 0%, #f3f4f6 100%);
  border-radius:12px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--text-muted);
  font-size:0.9rem;
}

/* ── TABLE STYLES ── */
.table-container{
  padding:40px;
}

.tickets-table{
  background:var(--card-bg);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  overflow:hidden;
}

.table-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  overflow:hidden;
}

.table-card__header{
  padding:24px 28px;
  border-bottom:1px solid var(--border);
  display:flex;
  align-items:center;
  justify-content:space-between;
}

.table-card__title{
  font-size:1.25rem;
  font-weight:600;
}

.table-card__link{
  color:var(--accent);
  text-decoration:none;
  font-weight:500;
  font-size:0.95rem;
  display:inline-flex;
  align-items:center;
  gap:4px;
}

.table{
  width:100%;
  border-collapse:collapse;
}

.table thead{
  background:var(--bg);
  border-bottom:1px solid var(--border);
}

.table th{
  padding:16px 20px;
  text-align:left;
  font-size:0.85rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.5px;
  color:var(--text-muted);
}

.table th:first-child{
  width:40px;
}

.table tbody tr{
  border-bottom:1px solid var(--border);
  transition:background .2s;
  cursor:pointer;
}

.table tbody tr:hover{
  background:rgba(232,115,74,.02);
}

.table tbody tr:last-child{
  border-bottom:none;
}

.table tbody tr.selected{
  background:rgba(232,115,74,.05);
}

.table td{
  padding:20px;
  font-size:0.95rem;
  word-break: break-word;
  overflow-wrap: break-word;
  max-width: 300px;
}

.checkbox{
  width:18px;
  height:18px;
  border:2px solid var(--border);
  border-radius:4px;
  cursor:pointer;
  transition:all .2s;
}

.checkbox:hover{
  border-color:var(--accent);
}

.checkbox.checked{
  background:var(--accent);
  border-color:var(--accent);
  position:relative;
}

.checkbox.checked::after{
  content:'✓';
  position:absolute;
  top:50%;
  left:50%;
  transform:translate(-50%,-50%);
  color:#fff;
  font-size:0.75rem;
  font-weight:700;
}

/* ── TICKET STYLES ── */
.ticket-id{
  font-weight:600;
  color:var(--text-muted);
  font-size:0.85rem;
}

.ticket-subject{
  font-weight:600;
  color:var(--text-primary);
  margin-bottom:4px;
  font-size:1.75rem;
  line-height:1.3;
}

.ticket-preview{
  font-size:0.85rem;
  color:var(--text-secondary);
  display:-webkit-box;
  -webkit-line-clamp:1;
  -webkit-box-orient:vertical;
  overflow:hidden;
}

.ticket-category{
  font-size:0.85rem;
  color:var(--text-secondary);
}

.ticket-status{
  display:inline-block;
  padding:4px 10px;
  border-radius:6px;
  font-size:0.8rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.3px;
}

.ticket-status--open{
  background:#eef2ff;
  color:#4f46e5;
}

.ticket-status--pending{
  background:#fff8e6;
  color:#d97706;
}

.ticket-status--resolved{
  background:#e8f7ed;
  color:#1a7f37;
}

.ticket-status--closed{
  background:#f3f4f6;
  color:#6b7280;
}

.customer-info{
  display:flex;
  align-items:center;
  gap:10px;
}

.customer-avatar{
  width:36px;
  height:36px;
  border-radius:50%;
  object-fit:cover;
}

.customer-name{
  font-weight:500;
}

.customer-email{
  font-size:0.85rem;
  color:var(--text-muted);
}

.customer-card{
  display:flex;
  align-items:center;
  gap:14px;
  padding:16px;
  background:var(--bg);
  border-radius:10px;
  margin-bottom:16px;
}

.priority-badge{
  display:inline-flex;
  align-items:center;
  gap:6px;
  padding:4px 10px;
  border-radius:6px;
  font-size:0.8rem;
  font-weight:600;
}

.priority-badge--low{
  background:#e8f7ed;
  color:#1a7f37;
}

.priority-badge--medium{
  background:#fff8e6;
  color:#d97706;
}

.priority-badge--high{
  background:#fff1f2;
  color:#cf222e;
}

.priority-dot{
  width:6px;
  height:6px;
  border-radius:50%;
}

.priority-dot--low{
  background:#1a7f37;
}

.priority-dot--medium{
  background:#d97706;
}

.priority-dot--high{
  background:#cf222e;
}

.priority-buttons{
  display:flex;
  gap:12px;
  flex-wrap:wrap;
}

.priority-btn{
  padding:12px 20px;
  border:2px solid var(--border);
  border-radius:8px;
  background:var(--card-bg);
  font-family:inherit;
  font-size:0.95rem;
  font-weight:500;
  cursor:pointer;
  transition:all .2s;
  display:flex;
  align-items:center;
  gap:8px;
  flex:1;
  min-width:100px;
  justify-content:center;
}

.priority-btn:hover{
  border-color:var(--accent);
  transform:translateY(-2px);
}

.priority-btn.selected{
  border-color:var(--accent);
  background:rgba(232,115,74,.08);
  color:var(--accent);
}

.ticket-replies{
  display:flex;
  align-items:center;
  gap:6px;
  color:var(--text-muted);
  font-size:0.9rem;
}

.ticket-time{
  color:var(--text-secondary);
  font-size:0.9rem;
}

.ticket-header{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:32px;
  box-shadow:var(--shadow);
  margin-bottom:24px;
}

.ticket-header__top{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  margin-bottom:20px;
}

.ticket-badges{
  display:flex;
  gap:12px;
  flex-wrap:wrap;
  margin-bottom:20px;
}

.ticket-meta{
  display:flex;
  flex-wrap:wrap;
  gap:24px;
  padding-top:20px;
  border-top:1px solid var(--border);
  font-size:0.9rem;
}

.ticket-meta__item{
  display:flex;
  align-items:center;
  gap:8px;
  color:var(--text-secondary);
}

.ticket-meta__label{
  color:var(--text-muted);
}

.ticket-meta__value{
  font-weight:600;
  color:var(--text-primary);
}

.ticket-list{
  display:flex;
  flex-direction:column;
  gap:12px;
}

.ticket-item{
  padding:16px;
  border:1px solid var(--border);
  border-radius:12px;
  transition:all .2s;
  cursor:pointer;
}

.ticket-item:hover{
  border-color:var(--accent);
  background:rgba(232,115,74,.02);
}

.ticket-item__header{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  margin-bottom:8px;
}

.ticket-item__title{
  font-weight:600;
  font-size:0.95rem;
  margin-bottom:4px;
}

.ticket-item__id{
  font-size:0.85rem;
  color:var(--text-muted);
}

.ticket-item__meta{
  display:flex;
  align-items:center;
  gap:16px;
  font-size:0.85rem;
  color:var(--text-muted);
}

.ticket-item__meta-item{
  display:flex;
  align-items:center;
  gap:4px;
}

/* ── BADGES ── */
.badge{
  display:inline-flex;
  align-items:center;
  gap:6px;
  padding:6px 12px;
  border-radius:8px;
  font-size:0.85rem;
  font-weight:600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 200px;
}

.badge--category{
  background:#f3f4f6;
  color:#6b7280;
}

.badge--priority{
  background:#fff8e6;
  color:#d97706;
}

.badge--sla{
  background:#e8f7ed;
  color:#1a7f37;
}

.badge--overdue{
  background:#fff1f2;
  color:#cf222e;
}

/* ── TABS ── */
.tabs{
  background:var(--card-bg);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  overflow:hidden;
  margin-bottom:24px;
}

.tabs__header{
  display:flex;
  border-bottom:1px solid var(--border);
}

.tab{
  flex:1;
  padding:16px 24px;
  background:transparent;
  border:none;
  font-family:inherit;
  font-size:0.95rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  transition:all .2s;
  position:relative;
}

.tab:hover{
  color:var(--accent);
}

.tab.active{
  color:var(--accent);
}

.tab.active::after{
  content:'';
  position:absolute;
  bottom:0;
  left:0;
  right:0;
  height:2px;
  background:var(--accent);
}

.tabs__content{
  padding:28px;
}

.tab-pane{
  display:none;
}

.tab-pane.active{
  display:block;
}

/* ── MESSAGES & CONVERSATION ── */
.conversation{
  display:flex;
  flex-direction:column;
  gap:20px;
}

.message{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  box-shadow:var(--shadow);
  margin-bottom:24px;
}

.message__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:12px;
}

.message__author{
  display:flex;
  align-items:center;
  gap:12px;
}

.message__avatar{
  width:40px;
  height:40px;
  border-radius:50%;
  object-fit:cover;
}

.message__author-name{
  font-weight:600;
  margin-bottom:2px;
  font-size:1rem;
}

.message__author-role{
  font-size:0.85rem;
  color:var(--text-muted);
}

.message__time{
  font-size:0.85rem;
  color:var(--text-muted);
}

.message__content{
  padding-left:52px;
  font-size:1rem;
  line-height:1.7;
  color:var(--text-secondary);
}

.message__content p{
  margin-bottom:16px;
}

.message__content p:last-child{
  margin-bottom:0;
}

.message--internal{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  padding:20px;
  border-radius:12px;
  border-left:3px solid var(--accent);
}

.message--internal .message__content{
  padding-left:52px;
}

.message--support{
  border-left:3px solid var(--accent);
}

.message__attachments{
  margin-top:20px;
  padding-top:20px;
  border-top:1px solid var(--border);
}

.attachment{
  display:inline-flex;
  align-items:center;
  gap:10px;
  padding:10px 16px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  text-decoration:none;
  color:var(--text-primary);
  font-size:0.9rem;
  transition:all .2s;
}

.attachment:hover{
  border-color:var(--accent);
  background:rgba(232,115,74,.02);
}

.attachment__icon{
  width:32px;
  height:32px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:6px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
}

.attachment__name{
  font-weight:500;
}

.attachment__size{
  color:var(--text-muted);
  font-size:0.85rem;
}

.internal-badge{
  display:inline-flex;
  align-items:center;
  gap:4px;
  padding:2px 8px;
  background:var(--accent);
  color:#fff;
  border-radius:4px;
  font-size:0.75rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.5px;
  margin-left:8px;
}

/* ── REPLY BOX ── */
.reply-box{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  box-shadow:var(--shadow);
}

.reply-box__header{
  font-size:1.1rem;
  font-weight:600;
  margin-bottom:16px;
}

.reply-box__tabs{
  display:flex;
  gap:4px;
  margin-bottom:16px;
  background:var(--bg);
  padding:4px;
  border-radius:8px;
}

.reply-tab{
  flex:1;
  padding:8px 16px;
  background:transparent;
  border:none;
  font-family:inherit;
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-secondary);
  cursor:pointer;
  border-radius:6px;
  transition:all .2s;
}

.reply-tab.active{
  background:var(--card-bg);
  color:var(--accent);
}

.reply-textarea{
  width:100%;
  min-height:120px;
  padding:14px 16px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:1rem;
  color:var(--text-primary);
  resize:vertical;
  transition:all .2s;
  margin-bottom:16px;
}

.reply-textarea:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(232,115,74,.1);
}

.reply-actions{
  display:flex;
  align-items:center;
  justify-content:space-between;
}

.reply-tools{
  display:flex;
  gap:8px;
}

.reply-submit{
  display:flex;
  gap:12px;
}

/* ── PROGRESS STEPS ── */
.progress-steps{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:48px;
  position:relative;
}

.progress-steps::before{
  content:'';
  position:absolute;
  top:20px;
  left:0;
  right:0;
  height:2px;
  background:var(--border);
  z-index:0;
}

.progress-line{
  position:absolute;
  top:20px;
  left:0;
  height:2px;
  background:var(--accent);
  z-index:1;
  transition:width .3s ease;
  width:50%;
}

.step{
  display:flex;
  flex-direction:column;
  align-items:center;
  gap:12px;
  position:relative;
  z-index:2;
}

.step__circle{
  width:40px;
  height:40px;
  border-radius:50%;
  background:var(--card-bg);
  border:2px solid var(--border);
  display:flex;
  align-items:center;
  justify-content:center;
  font-weight:600;
  transition:all .3s;
}

.step.active .step__circle{
  border-color:var(--accent);
  background:var(--accent);
  color:#fff;
}

.step.completed .step__circle{
  border-color:var(--accent);
  background:var(--accent);
  color:#fff;
}

.step__label{
  font-size:0.9rem;
  font-weight:500;
  color:var(--text-muted);
}

.step.active .step__label{
  color:var(--accent);
}

/* ── FORMS ── */
.form-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:40px;
  box-shadow:var(--shadow);
}

.form-card__header{
  margin-bottom:32px;
}

.form-card__title{
  font-size:1.75rem;
  font-weight:700;
  margin-bottom:8px;
}

.form-card__subtitle{
  font-size:1.05rem;
  color:var(--text-secondary);
}

.form-section{
  margin-bottom:32px;
}

.form-section__title{
  font-size:1.25rem;
  font-weight:600;
  margin-bottom:20px;
}

.form-container{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:40px;
  box-shadow:var(--shadow);
}

.form-title{
  font-size:1.75rem;
  font-weight:600;
  margin-bottom:8px;
}

.form-subtitle{
  font-size:1rem;
  color:var(--text-secondary);
  margin-bottom:32px;
}

.form-row{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:20px;
  margin-bottom:4px;
  margin-top:18px;
}

.form-group{
  margin-bottom:24px;
}

.form-group:last-child{
  margin-bottom:0;
}

.form-label{
  display:block;
  font-weight:500;
  margin-bottom:8px;
  font-size:0.95rem;
}

.form-label--required::after{
  content:'*';
  color:var(--accent);
  margin-left:4px;
}

.form-input,
.form-select,
.form-textarea{
  width:100%;
  padding:12px 16px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:8px;
  font-family:inherit;
  font-size:1rem;
  color:var(--text-primary);
  transition:all .2s;
}

.form-input:focus,
.form-select:focus,
.form-textarea:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(232,115,74,.1);
}

.form-textarea{
  min-height:140px;
  resize:vertical;
}

.form-help{
  font-size:0.85rem;
  color:var(--text-muted);
  margin-top:6px;
}

.form-actions{
  display:flex;
  gap:12px;
  justify-content:flex-end;
  padding-top:24px;
  border-top:1px solid var(--border);
}

/* ── TIPS CARD ── */
.tips-card{
  background:linear-gradient(135deg, #f0f9ff 0%, #e0f2fe 100%);
  border-radius:var(--radius);
  padding:32px;
  margin-top:24px;
  border:1px solid #bae6fd;
}

.tips-card__header{
  display:flex;
  align-items:center;
  gap:12px;
  margin-bottom:20px;
}

.tips-card__icon{
  width:40px;
  height:40px;
  background:#0ea5e9;
  border-radius:10px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:#fff;
  flex-shrink:0;
}

.tips-card__title{
  font-size:1.15rem;
  font-weight:600;
  color:#0369a1;
  margin:0;
}

.tips-card__list{
  list-style:none;
  display:flex;
  flex-direction:column;
  gap:14px;
}

.tips-card__item{
  display:flex;
  align-items:flex-start;
  gap:12px;
  color:#0c4a6e;
  line-height:1.6;
  font-size:0.95rem;
}

.tips-card__item svg{
  flex-shrink:0;
  margin-top:2px;
  color:#0ea5e9;
}

.tips-card__item strong{
  font-weight:600;
  color:#0369a1;
}

.tips-card__item a{
  color:#0ea5e9;
  text-decoration:none;
  font-weight:500;
}

.tips-card__item a:hover{
  text-decoration:underline;
}

.form-submit{
  width:100%;
  padding:14px;
  background:var(--accent);
  color:#fff;
  border:none;
  border-radius:8px;
  font-family:inherit;
  font-size:1rem;
  font-weight:500;
  cursor:pointer;
  transition:all .2s;
  display:flex;
  align-items:center;
  justify-content:center;
  gap:8px;
}

.form-submit:hover{
  background:#d66639;
  transform:translateY(-2px);
  box-shadow:0 8px 20px rgba(232,115,74,.3);
}

/* ── FILE UPLOAD ── */
.file-upload{
  border:2px dashed var(--border);
  border-radius:12px;
  padding:32px;
  text-align:center;
  cursor:pointer;
  transition:all .2s;
    width:100%;
  max-width:520px;          /* keeps it from stretching too wide */
  margin-top:12px;
}

.form-section .file-upload-area{
  display:flex;
  justify-content:flex-start;
}

.file-upload:hover{
  border-color:var(--accent);
  background:rgba(232,115,74,.02);
}

.file-upload__icon{
  width:56px;
  height:56px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:50%;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  margin-bottom:16px;
}

.file-upload__title{
  font-weight:600;
  margin-bottom:4px;
}

.file-upload__desc{
  font-size:0.9rem;
  color:var(--text-secondary);
}

.file-upload-area{
  width:100%;
  display:block;
}

/* ── FILE LIST ── */
.file-upload-area{
  width:100%;
}

.file-list{
  margin-top:20px;
  background:var(--card-bg);
  border:1px solid var(--border);
  border-radius:12px;
  padding:20px;
}

.file-list__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:16px;
  padding-bottom:12px;
  border-bottom:1px solid var(--border);
}

.file-list__title{
  font-weight:600;
  font-size:0.95rem;
  color:var(--text-primary);
}

.file-list__clear{
  background:transparent;
  border:none;
  color:var(--accent);
  font-size:0.9rem;
  font-weight:500;
  cursor:pointer;
  padding:4px 8px;
  border-radius:6px;
  transition:all .2s;
}

.file-list__clear:hover{
  background:rgba(232,115,74,.1);
}

.file-list__items{
  display:flex;
  flex-direction:column;
  gap:12px;
}

.file-item{
  display:flex;
  align-items:center;
  gap:12px;
  padding:12px;
  background:var(--bg);
  border:1px solid var(--border);
  border-radius:8px;
  transition:all .2s;
}

.file-item:hover{
  border-color:var(--accent);
}

.file-item__icon{
  width:40px;
  height:40px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  flex-shrink:0;
}

.file-item__info{
  flex:1;
  min-width:0;
}

.file-item__name{
  font-weight:500;
  font-size:0.95rem;
  color:var(--text-primary);
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}

.file-item__size{
  font-size:0.85rem;
  color:var(--text-muted);
  margin-top:2px;
}

.file-item__remove{
  width:32px;
  height:32px;
  background:transparent;
  border:none;
  color:var(--text-muted);
  cursor:pointer;
  border-radius:6px;
  display:flex;
  align-items:center;
  justify-content:center;
  transition:all .2s;
  flex-shrink:0;
}

.file-item__remove:hover{
  background:rgba(232,115,74,.1);
  color:var(--accent);
}

/* ── PROFILE PHOTO ── */
.profile-photo{
  display:flex;
  align-items:center;
  gap:24px;
  margin-bottom:32px;
}

.profile-photo__avatar{
  width:96px;
  height:96px;
  border-radius:50%;
  object-fit:cover;
  border:3px solid var(--border);
}

.profile-photo__actions{
  display:flex;
  flex-direction:column;
  gap:8px;
}

/* ── SIDEBARS ── */
.sidebar{
  display:flex;
  flex-direction:column;
  gap:24px;
}

.sidebar-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:24px;
  box-shadow:var(--shadow);
}

.sidebar-card__title{
  font-size:1.05rem;
  font-weight:600;
  margin-bottom:16px;
}

.sidebar-card__list{
  list-style:none;
}

.sidebar-card__item{
  padding:12px 0;
  border-bottom:1px solid var(--border);
  display:flex;
  align-items:center;
  justify-content:space-between;
}

.sidebar-card__item:last-child{
  border-bottom:none;
}

.sidebar-card__label{
  font-size:0.9rem;
  color:var(--text-muted);
}

.sidebar-card__value{
  font-size:0.9rem;
  font-weight:600;
  color:var(--text-primary);
}

.sidebar-actions{
  display:flex;
  flex-direction:column;
  gap:12px;
}

.sidebar-info{
  display:flex;
  flex-direction:column;
  gap:24px;
}

.info-card{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  box-shadow:var(--shadow);
}

.info-card__title{
  font-size:1.1rem;
  font-weight:600;
  margin-bottom:16px;
}

.info-card__list{
  list-style:none;
}

.info-card__item{
  padding:12px 0;
  border-bottom:1px solid var(--border);
  display:flex;
  align-items:center;
  gap:12px;
}

.info-card__item:last-child{
  border-bottom:none;
}

.info-card__icon{
  width:36px;
  height:36px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  flex-shrink:0;
}

.info-card__content{
  flex:1;
}

.info-card__label{
  font-size:0.85rem;
  color:var(--text-muted);
  margin-bottom:2px;
}

.info-card__value{
  font-size:0.95rem;
  font-weight:500;
  color:var(--text-primary);
}

.info-card__text{
  font-size:0.95rem;
  color:var(--text-secondary);
  line-height:1.6;
}

.info-card__note{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  padding:16px;
  border-radius:8px;
  margin-top:16px;
}

.info-card__note-text{
  font-size:0.9rem;
  color:var(--text-secondary);
  margin:0;
}

/* ── SETTINGS NAV ── */
.settings-nav{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:20px;
  box-shadow:var(--shadow);
  height:fit-content;
  position:sticky;
  top:96px;
}

.settings-nav__title{
  font-size:0.85rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.5px;
  color:var(--text-muted);
  margin-bottom:16px;
  padding:0 12px;
}

.settings-nav__list{
  list-style:none;
}

.settings-nav__item{
  margin-bottom:4px;
}

.settings-nav__link{
  display:flex;
  align-items:center;
  gap:12px;
  padding:10px 12px;
  color:var(--text-secondary);
  text-decoration:none;
  font-size:0.95rem;
  font-weight:500;
  border-radius:8px;
  transition:all .2s;
}

.settings-nav__link:hover{
  background:rgba(232,115,74,.05);
  color:var(--accent);
}

.settings-nav__link.active{
  background:rgba(232,115,74,.1);
  color:var(--accent);
}

.settings-content{
  display:flex;
  flex-direction:column;
  gap:24px;
}

.settings-section{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:32px;
  box-shadow:var(--shadow);
}

.settings-section__header{
  margin-bottom:24px;
  padding-bottom:20px;
  border-bottom:1px solid var(--border);
}

.settings-section__title{
  font-size:1.5rem;
  font-weight:700;
  margin-bottom:6px;
}

.settings-section__desc{
  font-size:1rem;
  color:var(--text-secondary);
}

/* ── TOGGLE SWITCH ── */
.setting-item{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  padding:20px 0;
  border-bottom:1px solid var(--border);
}

.setting-item:last-child{
  border-bottom:none;
}

.setting-item__content{
  flex:1;
}

.setting-item__title{
  font-weight:600;
  margin-bottom:4px;
}

.setting-item__desc{
  font-size:0.9rem;
  color:var(--text-secondary);
}

.toggle-switch{
  position:relative;
  width:48px;
  height:28px;
  flex-shrink:0;
}

.toggle-switch input{
  display:none;
}

.toggle-slider{
  position:absolute;
  inset:0;
  background:var(--border);
  border-radius:28px;
  cursor:pointer;
  transition:all .3s;
}

.toggle-slider::before{
  content:'';
  position:absolute;
  width:20px;
  height:20px;
  left:4px;
  top:4px;
  background:#fff;
  border-radius:50%;
  transition:all .3s;
}

.toggle-switch input:checked + .toggle-slider{
  background:var(--accent);
}

.toggle-switch input:checked + .toggle-slider::before{
  transform:translateX(20px);
}

/* ── DANGER ZONE ── */
.danger-zone{
  background:linear-gradient(135deg, #fff1f2 0%, #ffe4e6 100%);
  border:1px solid #fecdd3;
}

.danger-zone .settings-section__title{
  color:#cf222e;
}

/* ── ARTICLE STYLES ── */
.articles{
  max-width:1280px;
  margin:0 auto;
  padding:60px 60px 80px;
}

.articles__header{
  display:flex;
  justify-content:space-between;
  align-items:center;
  margin-bottom:32px;
}

.articles__title{
  font-size:1.5rem;
  font-weight:600;
}

.articles__filter{
  display:flex;
  gap:12px;
}

.article-list{
  display:grid;
  gap:20px;
}

.article{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  display:flex;
  align-items:flex-start;
  gap:24px;
  box-shadow:var(--shadow);
  transition:all .3s ease;
  cursor:pointer;
  opacity:0;
  transform:translateY(12px);
  animation:fadeUp .4s ease forwards;
}

.article:nth-child(1){animation-delay:.06s}
.article:nth-child(2){animation-delay:.12s}
.article:nth-child(3){animation-delay:.18s}
.article:nth-child(4){animation-delay:.24s}
.article:nth-child(5){animation-delay:.30s}
.article:nth-child(6){animation-delay:.36s}

.article:hover{
  transform:translateY(-3px);
  box-shadow:0 4px 16px rgba(0,0,0,.08), 0 1px 4px rgba(0,0,0,.04);
}

.article__icon{
  width:56px;
  height:56px;
  border-radius:12px;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-shrink:0;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  color:var(--accent);
}

.article__content{
  flex:1;
  max-width:720px;
}

.article__header{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  margin-bottom:8px;
}

.article__title{
  font-size:1.125rem;
  font-weight:600;
  color:var(--text-primary);
  margin-bottom:6px;
}

.article__badge{
  display:inline-flex;
  padding:4px 10px;
  background:#e8f7ed;
  color:#1a7f37;
  border-radius:6px;
  font-size:0.75rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.3px;
  margin-bottom:16px;
}

.article__badge--video{
  background:#eef2ff;
  color:#4f46e5;
}

.article__desc{
  font-size:0.95rem;
  color:var(--text-secondary);
  line-height:1.6;
  margin-bottom:16px;
}

.article__footer{
  display:flex;
  align-items:center;
  justify-content:space-between;
}

.article__meta{
  display:flex;
  align-items:center;
  gap:20px;
  font-size:0.85rem;
  color:var(--text-muted);
}

.article__author{
  display:flex;
  align-items:center;
  gap:10px;
}

.article__avatar{
  width:36px;
  height:36px;
  border-radius:50%;
  object-fit:cover;
}

.article__author-name{
  color:var(--text-primary);
  font-weight:500;
}

.article__time{
  display:flex;
  align-items:center;
  gap:4px;
}

.article__views{
  display:flex;
  align-items:center;
  gap:4px;
}

.article__stat{
  display:flex;
  align-items:center;
  gap:4px;
}

.article__note{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-left:4px solid var(--accent);
  padding:20px 24px;
  border-radius:8px;
  margin:28px 0;
}

.article__note-title{
  font-weight:600;
  color:var(--text-primary);
  margin-bottom:8px;
  display:flex;
  align-items:center;
  gap:8px;
}

/* ── TABLE OF CONTENTS ── */
.toc{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:24px;
  box-shadow:var(--shadow);
}

.toc__title{
  font-size:0.9rem;
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:0.5px;
  color:var(--text-muted);
  margin-bottom:16px;
}

.toc__list{
  list-style:none;
}

.toc__item{
  margin-bottom:8px;
}

.toc__link{
  display:block;
  padding:6px 12px;
  color:var(--text-secondary);
  text-decoration:none;
  font-size:0.9rem;
  border-radius:6px;
  transition:all .2s;
}

.toc__link:hover{
  background:#f9f9f9;
  color:var(--accent);
}

.toc__link.active{
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  color:var(--accent);
  font-weight:500;
}

/* ── HELP WIDGET ── */
.help-widget{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:24px;
  box-shadow:var(--shadow);
  margin-top:20px;
  text-align:center;
}

.help-widget__icon{
  width:56px;
  height:56px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:50%;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  margin-bottom:16px;
}

.help-widget__title{
  font-size:1.05rem;
  font-weight:600;
  margin-bottom:8px;
}

.help-widget__text{
  font-size:0.9rem;
  color:var(--text-secondary);
  margin-bottom:16px;
}

.help-widget__btn{
  display:inline-block;
  padding:10px 20px;
  background:var(--accent);
  color:#fff;
  text-decoration:none;
  border-radius:8px;
  font-weight:500;
  font-size:0.9rem;
  transition:all .2s;
}

.help-widget__btn:hover{
  background:#d66639;
  transform:translateY(-1px);
}

/* ── FAQ STYLES ── */
.faq-section{
  margin-bottom:48px;
}

.faq-section__title{
  font-size:1.5rem;
  font-weight:600;
  margin-bottom:24px;
  display:flex;
  align-items:center;
  gap:12px;
}

.faq-section__icon{
  width:40px;
  height:40px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:10px;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
}

.faq-item{
  background:var(--card-bg);
  border-radius:var(--radius);
  margin-bottom:16px;
  box-shadow:var(--shadow);
  overflow:hidden;
  opacity:0;
  transform:translateY(12px);
  animation:fadeUp .4s ease forwards;
}

.faq-item:nth-child(1){animation-delay:.05s}
.faq-item:nth-child(2){animation-delay:.10s}
.faq-item:nth-child(3){animation-delay:.15s}
.faq-item:nth-child(4){animation-delay:.20s}
.faq-item:nth-child(5){animation-delay:.25s}
.faq-item:nth-child(6){animation-delay:.30s}

.faq-question{
  width:100%;
  padding:24px 28px;
  background:transparent;
  border:none;
  font-family:inherit;
  font-size:1.05rem;
  font-weight:600;
  color:var(--text-primary);
  text-align:left;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:20px;
  transition:color .2s;
}

.faq-question:hover{
  color:var(--accent);
}

.faq-icon{
  width:24px;
  height:24px;
  flex-shrink:0;
  transition:transform .3s ease;
  color:var(--text-muted);
}

.faq-item.open .faq-icon{
  transform:rotate(180deg);
  color:var(--accent);
}

.faq-answer{
  max-height:0;
  overflow:hidden;
  transition:max-height .3s ease;
}

.faq-answer__content{
  padding:0 28px 28px;
  font-size:1rem;
  line-height:1.7;
  color:var(--text-secondary);
}

.faq-answer__content p{
  margin-bottom:12px;
}

.faq-answer__content p:last-child{
  margin-bottom:0;
}

.faq-answer__content code{
  background:#f6f6f6;
  padding:2px 8px;
  border-radius:4px;
  font-size:0.9em;
  font-family:'Monaco','Courier New',monospace;
  color:#c7254e;
}

.faq-answer__content a{
  color:var(--accent);
  text-decoration:none;
  font-weight:500;
}

.faq-answer__content a:hover{
  text-decoration:underline;
}

/* ── CTA SECTION ── */
.cta{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:48px;
  text-align:center;
  box-shadow:var(--shadow);
  margin-top:60px;
}

.cta__icon{
  width:64px;
  height:64px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:50%;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  margin-bottom:20px;
}

.cta__title{
  font-size:1.75rem;
  font-weight:600;
  margin-bottom:12px;
}

.cta__text{
  font-size:1.05rem;
  color:var(--text-secondary);
  margin-bottom:24px;
}

.cta__buttons{
  display:flex;
  gap:12px;
  justify-content:center;
}

/* ── SECTIONS ── */
.section{
  background:var(--card-bg);
  border-radius:var(--radius);
  padding:28px;
  box-shadow:var(--shadow);
}

.section__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:24px;
}

.section__title{
  font-size:1.25rem;
  font-weight:600;
}

.section__link{
  color:var(--accent);
  text-decoration:none;
  font-weight:500;
  font-size:0.95rem;
  display:inline-flex;
  align-items:center;
  gap:4px;
  transition:gap .2s;
}

.section__link:hover{
  gap:8px;
}

/* ── QUICK ACTIONS ── */
.quick-actions{
  display:flex;
  flex-direction:column;
  gap:12px;
}

.quick-action{
  padding:16px;
  border:1px solid var(--border);
  border-radius:12px;
  background:var(--card-bg);
  text-decoration:none;
  display:flex;
  align-items:center;
  gap:16px;
  transition:all .2s;
}

.quick-action:hover{
  border-color:var(--accent);
  background:rgba(232,115,74,.02);
  transform:translateX(4px);
}

.quick-action__icon{
  width:48px;
  height:48px;
  border-radius:10px;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-shrink:0;
}

.quick-action__content{
  flex:1;
}

.quick-action__title{
  font-weight:600;
  color:var(--text-primary);
  margin-bottom:2px;
  font-size:0.95rem;
}

.quick-action__desc{
  font-size:0.85rem;
  color:var(--text-secondary);
}

.quick-action__arrow{
  color:var(--text-muted);
}

/* ── ACTIVITY FEED ── */
.activity-feed{
  margin-top:24px;
}

.activity-item{
  display:flex;
  gap:16px;
  padding:16px 0;
  border-bottom:1px solid var(--border);
}

.activity-item:last-child{
  border-bottom:none;
}

.activity-icon{
  width:36px;
  height:36px;
  border-radius:8px;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-shrink:0;
}

.activity-content{
  flex:1;
}

.activity-text{
  font-size:0.9rem;
  color:var(--text-secondary);
  margin-bottom:4px;
}

.activity-time{
  font-size:0.8rem;
  color:var(--text-muted);
}

/* ── EMPTY STATE ── */
.empty-state{
  padding:80px 40px;
  text-align:center;
}

.empty-state__icon{
  width:80px;
  height:80px;
  background:linear-gradient(135deg, #fff5f2 0%, #ffe8e0 100%);
  border-radius:50%;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  color:var(--accent);
  margin-bottom:24px;
}

.empty-state__title{
  font-size:1.5rem;
  font-weight:600;
  margin-bottom:8px;
}

.empty-state__desc{
  font-size:1.05rem;
  color:var(--text-secondary);
  margin-bottom:28px;
}

/* ── PAGINATION ── */
.pagination{
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:24px;
  border-top:1px solid var(--border);
}

.pagination__info{
  font-size:0.9rem;
  color:var(--text-secondary);
}

.pagination__controls{
  display:flex;
  gap:8px;
}

.pagination__btn{
  width:36px;
  height:36px;
  background:transparent;
  border:1px solid var(--border);
  border-radius:6px;
  display:flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  transition:all .2s;
  color:var(--text-secondary);
  font-family:inherit;
  font-size:0.9rem;
}

.pagination__btn:hover:not(:disabled){
  border-color:var(--accent);
  color:var(--accent);
}

.pagination__btn:disabled{
  opacity:.4;
  cursor:not-allowed;
}

.pagination__btn.active{
  background:var(--accent);
  border-color:var(--accent);
  color:#fff;
}

/* ── MAIN GRID (Dashboard) ── */
.main-grid{
  display:grid;
  grid-template-columns:2fr 1fr;
  gap:24px;
}

.form-section{
  display:grid;
  grid-template-columns:1fr 380px;
  gap:48px;
}

/* ── ANIMATIONS ── */
@keyframes fadeUp{
  to{
    opacity:1;
    transform:translateY(0);
  }
}

/* ── RESPONSIVE MEDIA QUERIES ── */
@media(max-width:1200px){
  .main-grid{
    grid-template-columns:1fr;
  }
  .table thead{
    display:none;
  }
  .table,
  .table tbody,
  .table tr,
  .table td{
    display:block;
  }
  .table tr{
    padding:20px;
    margin-bottom:12px;
    border:1px solid var(--border);
    border-radius:12px;
  }
  .table td{
    padding:8px 0;
    border:none;
  }
}

@media(max-width:1024px){
  .article-container{
    grid-template-columns:1fr;
    gap:40px;
  }
  .sidebar{
    position:static;
  }
  .container{
    grid-template-columns:1fr;
    padding-left:40px;
    padding-right:40px;
  }
  .settings-nav{
    position:static;
  }
  .form-section{
    grid-template-columns:1fr;
  }
  .sidebar-info{
    flex-direction:row;
  }
  .chart-grid{
    grid-template-columns:1fr;
  }
  .category-grid{
    grid-template-columns:repeat(2, 1fr);
  }
}

@media(max-width:860px){
  .grid{
    grid-template-columns:repeat(2,1fr);
  }
  .hero{
    height:280px;
    padding:0 32px;
  }
  .hero__title{
    font-size:2rem;
  }
  .stats-grid{
    grid-template-columns:repeat(2,1fr);
  }
  .contact-methods{
    grid-template-columns:1fr;
  }
  .category-grid{
    grid-template-columns:repeat(2, 1fr);
  }
}

@media(max-width:650px){
  .container{
    padding-left:24px;
    padding-right:24px;
  }
  .form-card{
    padding:24px;
  }
  .priority-buttons{
    grid-template-columns:1fr 1fr;
    display:grid;
  }
  .category-card__title{
    font-size:0.95rem;
  }
  .category-card__desc{
    font-size:0.85rem;
  }
}

@media(max-width:768px){
  .breadcrumb,
  .hero,
  .articles,
  .main-container{
    padding-left:32px;
    padding-right:32px;
  }
  .header__inner,
  .container{
    padding-left:32px;
    padding-right:32px;
  }
  .header,.article-container{
    padding-left:32px;
    padding-right:32px;
  }
  .hero{
    height:280px;
  }
  .hero__title{
    font-size:2.25rem;
  }
  .articles__header{
    flex-direction:column;
    align-items:flex-start;
    gap:16px;
  }
  .article{
    flex-direction:column;
  }
  .article__icon{
    width:48px;
    height:48px;
  }
  .header__nav{
    display:none;
  }
  .form-row{
    grid-template-columns:1fr;
  }
  .form-card{
    padding:28px;
  }
  .settings-section{
    padding:24px;
  }
  .profile-photo{
    flex-direction:column;
    align-items:flex-start;
  }
  .sidebar-info{
    flex-direction:column;
  }
  .category-grid{
    grid-template-columns:1fr;
    gap:14px;
  }
  .category-card{
    padding:16px;
    min-height:auto;
  }
  .article__meta{
    flex-wrap:wrap;
    gap:12px;
  }
  .priority-buttons{
    grid-template-columns:1fr 1fr;
    display:grid;
  }
  .tips-card{
    padding:24px;
  }
  .page-header{
    margin-bottom:24px;
  }
  .file-upload{
    padding:24px;
  }
  .file-list{
    padding:16px;
  }
  .file-item{
    padding:10px;
  }
  .file-item__icon{
    width:36px;
    height:36px;
  }
}

@media(max-width:540px){
  .breadcrumb,
  .hero,
  .articles,
  .main-container{
    padding-left:20px;
    padding-right:20px;
  }
  .header__inner,
  .container{
    padding-left:20px;
    padding-right:20px;
  }
  .header,.article-container{
    padding-left:20px;
    padding-right:20px;
  }
  .grid{
    grid-template-columns:1fr;
  }
  .hero{
    height:260px;
    padding:0 20px;
  }
  .hero__title{
    font-size:1.6rem;
  }
  .categories{
    padding:0 16px;
  }
  .hero__stats{
    flex-wrap:wrap;
  }
  .articles__filter{
    flex-wrap:wrap;
  }
  .header__actions{
    display:none;
  }
  .settings-section{
    padding:20px;
  }
  .form-actions{
    flex-direction:column;
  }
  .btn{
    width:100%;
  }
  .form-card{
    padding:20px;
  }
  .form-container{
    padding:28px 24px;
  }
  .stats-grid{
    grid-template-columns:1fr;
  }
  .category-card{
    padding:14px;
  }
  .category-card__icon{
    width:42px;
    height:42px;
  }
  .priority-buttons{
    grid-template-columns:1fr;
  }
  .priority-btn{
    min-width:auto;
  }
  .tips-card{
    padding:20px;
  }
  .tips-card__title{
    font-size:1rem;
  }
  .page-title{
    font-size:1.75rem;
  }
  .form-section__title{
    font-size:1.1rem;
  }
  .file-upload{
    padding:20px;
  }
  .file-upload__icon{
    width:48px;
    height:48px;
  }
  .file-upload__title{
    font-size:0.95rem;
  }
  .file-list{
    padding:14px;
  }
  .file-item{
    padding:8px;
    gap:10px;
  }
  .file-item__icon{
    width:32px;
    height:32px;
  }
  .file-item__name{
    font-size:0.9rem;
  }
}

/* ========================================
   Auth Pages (Login/Signup)
   ======================================== */
.auth-container {
  display: grid;
  grid-template-columns: 1fr 1fr;
  min-height: 100vh;
  background: var(--bg);
}

.auth-side {
  background: linear-gradient(135deg, var(--accent) 0%, #d96840 100%);
  color: white;
  padding: 60px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  position: relative;
  overflow: hidden;
}

.auth-side::before {
  content: '';
  position: absolute;
  top: -50%;
  right: -50%;
  width: 100%;
  height: 100%;
  background: radial-gradient(circle, rgba(255,255,255,0.1) 0%, transparent 70%);
  border-radius: 50%;
}

.auth-logo {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 48px;
  position: relative;
  z-index: 1;
}

.auth-logo-icon {
  width: 48px;
  height: 48px;
  background: white;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
}

.auth-logo-text {
  font-size: 24px;
  font-weight: 700;
  color: white;
}

.auth-content {
  position: relative;
  z-index: 1;
}

.auth-content h1 {
  font-size: 42px;
  font-weight: 700;
  margin-bottom: 20px;
  line-height: 1.2;
}

.auth-content p {
  font-size: 18px;
  opacity: 0.9;
  line-height: 1.6;
  margin-bottom: 40px;
}

.auth-features {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.auth-feature {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 20px;
  background: rgba(255,255,255,0.1);
  border-radius: 12px;
  backdrop-filter: blur(10px);
}

.auth-feature-icon {
  width: 40px;
  height: 40px;
  background: white;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.auth-feature-content h3 {
  font-size: 16px;
  font-weight: 600;
  margin-bottom: 4px;
}

.auth-feature-content p {
  font-size: 14px;
  opacity: 0.85;
  margin: 0;
}

.auth-testimonial {
  margin-top: 40px;
  padding: 24px;
  background: rgba(255,255,255,0.1);
  border-radius: 12px;
  backdrop-filter: blur(10px);
}

.auth-testimonial-text {
  font-size: 16px;
  font-style: italic;
  margin-bottom: 16px;
  line-height: 1.6;
}

.auth-testimonial-author {
  display: flex;
  align-items: center;
  gap: 12px;
}

.auth-testimonial-avatar {
  width: 40px;
  height: 40px;
  background: white;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  color: var(--accent);
}

.auth-testimonial-info {
  font-size: 14px;
}

.auth-testimonial-name {
  font-weight: 600;
  margin-bottom: 2px;
}

.auth-testimonial-title {
  opacity: 0.85;
}

.auth-form-container {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 60px;
}

.auth-form-wrapper {
  width: 100%;
  max-width: 440px;
}

.auth-form-header {
  margin-bottom: 40px;
}

.auth-form-header h2 {
  font-size: 32px;
  font-weight: 700;
  color: var(--text-primary);
  margin-bottom: 8px;
}

.auth-form-header p {
  color: var(--text-secondary);
  font-size: 16px;
}

.auth-form-header p a {
  color: var(--accent);
  text-decoration: none;
  font-weight: 500;
}

.auth-form-header p a:hover {
  text-decoration: underline;
}

.auth-form {
  margin-bottom: 32px;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.auth-form .form-group {
  margin-bottom: 24px;
}

.auth-form label {
  display: block;
  margin-bottom: 8px;
  font-weight: 500;
  color: var(--text-primary);
  font-size: 14px;
}

.auth-form input[type="text"],
.auth-form input[type="email"],
.auth-form input[type="password"] {
  width: 100%;
  padding: 14px 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  font-size: 15px;
  font-family: inherit;
  transition: all 0.2s;
  background: white;
}

.auth-form input[type="text"]:focus,
.auth-form input[type="email"]:focus,
.auth-form input[type="password"]:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(232,115,74,0.1);
}

.form-options {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}

.checkbox-group {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 20px;
}

.checkbox-group input[type="checkbox"] {
  width: 18px;
  height: 18px;
  cursor: pointer;
}

.checkbox-group label {
  font-size: 14px;
  color: var(--text-secondary);
  cursor: pointer;
  margin: 0;
}

.checkbox-group label a {
  color: var(--accent);
  text-decoration: none;
}

.checkbox-group label a:hover {
  text-decoration: underline;
}

.forgot-password {
  color: var(--accent);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
}

.forgot-password:hover {
  text-decoration: underline;
}

.auth-form .btn-primary {
  width: 100%;
  padding: 14px;
  background: var(--accent);
  color: white;
  border: none;
  border-radius: var(--radius-sm);
  font-size: 16px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
}

.auth-form .btn-primary:hover {
  background: #d96840;
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(232,115,74,0.3);
}

.auth-divider {
  display: flex;
  align-items: center;
  gap: 16px;
  margin: 32px 0;
}

.auth-divider::before,
.auth-divider::after {
  content: '';
  flex: 1;
  height: 1px;
  background: var(--border);
}

.auth-divider span {
  color: var(--text-secondary);
  font-size: 14px;
}

.social-login {
  display: flex;
  gap: 12px;
}

.social-btn {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: white;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
  font-size: 15px;
  font-weight: 500;
  color: var(--text-primary);
}

.social-btn:hover {
  border-color: var(--text-secondary);
  background: var(--bg);
}

.auth-footer {
  text-align: center;
  padding-top: 32px;
  border-top: 1px solid var(--border);
  margin-top: 32px;
}

.auth-footer a {
  color: var(--accent);
  text-decoration: none;
  font-weight: 500;
}

.auth-footer a:hover {
  text-decoration: underline;
}

/* Auth page responsive */
@media (max-width: 1024px) {
  .auth-container {
    grid-template-columns: 1fr;
  }
  
  .auth-side {
    display: none;
  }
  
  .auth-form-container {
    padding: 40px 24px;
  }
}

@media (max-width: 540px) {
  .auth-form-header h2 {
    font-size: 28px;
  }
  
  .form-row {
    grid-template-columns: 1fr;
  }
  
  .social-login {
    flex-direction: column;
  }
  
  .auth-form-container {
    padding: 32px 20px;
  }
}

/* =====================================
   ADMIN DASHBOARD STYLES
===================================== */

/* Status Badges */
.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 12px;
  border-radius: 12px;
  font-size: 0.85rem;
  font-weight: 600;
}

.status-badge--online {
  background: #e8f7ed;
  color: #1a7f37;
}

.status-badge--away {
  background: #fff5e8;
  color: #e8734a;
}

.status-badge--offline {
  background: #f5f5f5;
  color: #656d76;
}

/* Status Dots */
.status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  position: relative;
}

.status-dot--online {
  background: #1a7f37;
}

.status-dot--online::before {
  content: '';
  position: absolute;
  width: 100%;
  height: 100%;
  border-radius: 50%;
  background: inherit;
  animation: pulse 2s infinite;
}

.status-dot--away {
  background: #e8734a;
}

.status-dot--offline {
  background: #656d76;
}

@keyframes pulse {
  0% {
    transform: scale(1);
    opacity: 1;
  }
  50% {
    transform: scale(1.5);
    opacity: 0.5;
  }
  100% {
    transform: scale(1);
    opacity: 1;
  }
}

/* Agent Info in Table */
.agent-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.agent-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid var(--border);
}

.agent-name {
  font-weight: 600;
  font-size: 0.95rem;
  color: var(--text-primary);
}

.agent-role {
  font-size: 0.85rem;
  color: var(--text-muted);
}

/* Admin Sidebar Responsive */
@media (max-width: 1024px) {
  .sidebar {
    transform: translateX(-100%);
    transition: transform 0.3s;
  }
  
  .sidebar.open {
    transform: translateX(0);
  }
  
  .main {
    margin-left: 0;
  }
}

/* Admin Dashboard Responsive */
@media (max-width: 768px) {
  .stats-grid {
    grid-template-columns: 1fr;
  }
  
  .chart-grid {
    grid-template-columns: 1fr;
  }
  
  .topbar {
    padding: 0 20px;
  }
  
  .topbar__search-input {
    width: 200px;
  }
  
  .table {
    font-size: 0.85rem;
  }
  
  .agent-info {
    gap: 8px;
  }
  
  .agent-avatar {
    width: 32px;
    height: 32px;
  }
}

/* ============================================
   TRANSLATION OVERFLOW PROTECTION
   Handles longer text from translated content
   ============================================ */

/* Buttons - prevent text from breaking layout */
.btn,
button,
[class*="__btn"],
[class*="-btn"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}

/* Allow multi-word buttons to wrap if needed */
.btn--wrap,
.auth-btn {
  white-space: normal;
  word-break: break-word;
}

/* Navigation items */
.nav a,
.nav__item,
.header__nav a,
[class*="__nav-item"],
[class*="__menu-item"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Cards - constrain content */
[class*="card__title"],
[class*="card__heading"] {
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
}

[class*="card__desc"],
[class*="card__description"],
[class*="card__excerpt"] {
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
}

/* Table cells */
.table td,
.table th,
[class*="__cell"] {
  word-break: break-word;
  overflow-wrap: break-word;
}

/* Badges and tags */
.badge,
.tag,
[class*="__badge"],
[class*="__tag"],
[class*="__status"],
[class*="__label"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 200px;
}

/* Flex containers - allow shrinking */
[class*="__row"],
[class*="__header"],
[class*="__footer"],
[class*="__actions"] {
  min-width: 0;
}

/* Flex children - allow shrinking */
[class*="__row"] > *,
[class*="__header"] > *,
[class*="__info"] > * {
  min-width: 0;
}

/* Headings in constrained spaces */
.sidebar h1, .sidebar h2, .sidebar h3,
.panel h1, .panel h2, .panel h3,
[class*="sidebar__"] h1, [class*="sidebar__"] h2, [class*="sidebar__"] h3 {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Form labels - allow wrapping */
label,
.form-label,
[class*="__label"]:not(.badge):not([class*="status"]) {
  word-break: break-word;
}

/* Dropdown/select options */
.dropdown__item,
[class*="__option"],
[class*="__dropdown-item"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Search suggestions */
.search-suggestion-title,
[class*="suggestion__title"] {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Notification items */
.notif-item__title,
.notif-item__message {
  word-break: break-word;
  overflow-wrap: break-word;
}

/* Stats/metrics - prevent number overflow */
[class*="__value"],
[class*="__stat"],
[class*="__count"],
[class*="__metric"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Ensure grid/flex layouts don't break */
.grid,
[class*="__grid"] {
  min-width: 0;
}

.grid > *,
[class*="__grid"] > * {
  min-width: 0;
  overflow: hidden;
}

/* Universal flex child protection - prevent flex items from overflowing */
[style*="display: flex"] > *,
[style*="display:flex"] > *,
.flex > *,
[class*="__row"] > *,
[class*="__header"] > *,
[class*="__footer"] > *,
[class*="__actions"] > *,
[class*="__meta"] > * {
  min-width: 0;
}

/* Ticket/article titles anywhere */
[class*="ticket__title"],
[class*="article__title"],
[class*="__subject"],
[class*="__heading"] {
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  word-break: break-word;
}

/* Status labels and pills */
[class*="status"],
[class*="pill"],
[class*="tag"] {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 150px;
}

/* Any link in a constrained space */
.card a,
.panel a,
[class*="sidebar"] a,
[class*="menu"] a {
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}

/* Message/description text blocks */
[class*="__message"],
[class*="__description"],
[class*="__excerpt"],
[class*="__preview"],
[class*="__summary"] {
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  word-break: break-word;
}

/* Info/detail values */
[class*="__info"] span,
[class*="detail"] span {
  word-break: break-word;
  overflow-wrap: break-word;
}

/* Ensure all containers can shrink */
section,
article,
aside,
main,
div[class] {
  min-width: 0;
}